Answers to make your experience effortless and magical.
How does Silentwash work?
Silentwash is a mobile car cleaning service designed for Tesla and high-end EV owners. Schedule a cleaning online, and we handle the rest—cleaning your car wherever it's parked, without disrupting your day.
What are your pricing options?
We offer two simple pricing tiers: Essential Clean ($50) and Premium Detail ($100). These flat rates apply to all vehicles, regardless of size. Special promotions may offer additional savings.
How do I schedule a cleaning?
Booking is simple through our website. Select your service type, preferred date and time, and provide your vehicle's location. We'll handle the rest!
How do you ensure my vehicle's security?
All our technicians undergo thorough background checks and are fully insured. We use secure, tracked access methods and provide real-time updates throughout the service.
What products do you use?
We use premium, eco-friendly products specifically designed for high-end vehicles and EVs. All our cleaning solutions are pH-neutral and safe for your vehicle's surfaces.
Can I modify or cancel my booking?
Yes, you can modify or cancel your booking up to 24 hours before the scheduled service through our app or website. Late cancellations may incur a fee.
Do you offer subscriptions?
Yes! We offer monthly and quarterly subscription plans that provide regular cleanings at discounted rates. Check our pricing page for current subscription options.
How long does a cleaning take?
A Basic Clean typically takes 45-60 minutes, while a Premium Detail takes 2-3 hours. Times may vary based on your vehicle's condition and selected services.
How do waterless washes prevent scratches?
Our formulas encapsulate dirt and lift it off the surface, while our microfiber towels trap debris to avoid dragging it across your paint.
Is this safe for EVs?
Yes! We specialize in EV-safe techniques, avoiding water pooling around batteries and using touch-safe cleaners for screens and vegan leather.
Will the undercarriage salt removal be thorough?
While we focus on accessible areas, our targeted methods ensure the highest impact in preventing corrosion.